1. Data Controller
This Privacy Policy applies to marplehome.com, operated by Marple Home Media Pte. Ltd. (UEN 202534871K), registered at 10 Anson Road, #33-08 International Plaza, Singapore 079903.
For privacy-related enquiries, contact: privacy@marplehome.com or call +65 6100 4382.
2. Information Collected
This site collects minimal personal data. The categories collected are:
- Contact form submissions: Name, phone number, and email address provided voluntarily when you use the contact form. These are used solely to respond to your enquiry and are not retained beyond 12 months.
- Server logs: Standard web server logs recording IP addresses, browser type, pages accessed, and timestamps. These are retained for up to 30 days for security and diagnostic purposes and are not used for profiling.
- Cookies: A single cookie records whether you have acknowledged the cookie notice on the homepage. No advertising, tracking, or third-party analytics cookies are set.
3. Legal Basis and Compliance
This site is operated in compliance with Singapore's Personal Data Protection Act 2012 (PDPA). Personal data collected through the contact form is processed on the basis of your consent, given when you voluntarily submit the form. Server log data is processed on the basis of our legitimate interest in maintaining the security and performance of the site.
4. Use of Data
Personal data collected through the contact form is used exclusively to respond to the enquiry submitted. It is not shared with third parties, used for marketing, or sold. No profiling or automated decision-making is applied to data collected on this site.
5. Cookies
This site uses one first-party cookie: a preference cookie that stores whether you have accepted or rejected the cookie notice. This cookie does not track your browsing behaviour. It expires after 365 days.
You can clear this cookie at any time through your browser settings. No other cookies are set by this site. No third-party services that set cookies (such as Google Analytics, Facebook Pixel, or advertising networks) are used.
6. Third-Party Content
Images on this site are served directly from Wikimedia Commons (upload.wikimedia.org) under Creative Commons licences. When your browser loads these images, a standard HTTP request is made to Wikimedia Foundation servers. The Wikimedia Foundation's own privacy policy applies to that request. This site does not embed any other third-party content, scripts, or trackers.
External links to government websites (HDB, AIC, MSF, MOH) and statutory bodies open in new tabs. Those sites operate under their own privacy policies.
7. Data Retention
Contact form submissions are retained for a maximum of 12 months and then permanently deleted. Server logs are retained for 30 days. The cookie preference is stored in your browser's local storage and persists until you clear it manually or it expires after 365 days.
8. Your Rights
Under the PDPA, you have the right to:
- Request access to personal data held about you
- Request correction of inaccurate personal data
- Withdraw consent for processing (where consent is the basis for processing)
To exercise these rights, write to privacy@marplehome.com with your full name and the nature of your request. We will respond within 10 business days.
9. Security
This site is served over HTTPS. Contact form data is transmitted encrypted. We do not store payment card data or sensitive personal data categories as defined under the PDPA. Access to server logs is restricted to authorised personnel.
10. Changes to This Policy
If this privacy policy is materially updated, the revised version will be published at this URL with an updated date. We do not notify individual users of policy changes but encourage periodic review.
11. Contact
For any questions about this privacy policy or about how your data is handled, contact:
- Email: privacy@marplehome.com
- Phone: +65 6100 4382
- Post: Marple Home Media Pte. Ltd., 10 Anson Road, #33-08 International Plaza, Singapore 079903